What is Brand Management
A brand isn’t just a logo or a name, it’s a collection of perceptions, emotions, and experiences consumers have with the company and its products or services. A company’s brand may include media and text elements such as the company’s name, logo, slogan, product and services taglines, and messaging. It may also includes the company’s values, mission, and overall reputation.
Brand Communications
The brand is often communicated through advertising, packaging, and customer service. The brand represents the company’s reputation and its value in the market. Brands should aim to foster an emotional connection with the demographic, or firmographic, and nurture loyalty to the company.
Your brand is your asset. Done properly, your brand can create a competitive advantage and help increase customer loyalty, brand awareness, and customer value. Here are some basic fundamentals we aim to achieve with our brand management methodology:
- Brand Identity: This includes the development and management of the company’s visual elements such as the logo, color scheme, typography, imagery, and other visual elements that make up the company’s brand identity;
- Brand Positioning: This involves determining the company’s unique value proposition and positioning the brand in the market to appeal to the target audience;
- Brand Communication: This includes the development of a messaging platform and a communication strategy to effectively convey the company’s brand promise to the target audience through various channels such as advertising, public relations, and digital marketing;
- Brand Experience: This includes creating and managing the overall customer experience, including customer service, to ensure consistency and alignment with the company’s brand promise;
- Brand Monitoring aka Reputation Management: This includes regularly monitoring and measuring the effectiveness of the brand management plan and making adjustments as needed; and
- Stakeholder Management aka Brand Public Relations: This is about building and maintaining relationships with key stakeholders such as clients, employees, and partners to ensure that they understand and support the company’s brand promise.
A successful brand management plan is a comprehensive and ongoing effort to build, maintain, protect, and nurture the company’s reputation and image, while creating a strong emotional connection with customers. Truly, maintaining your brand never ends. And if you’ve read this far – it must be important to you or you have questions.
How a Brand Plan May Help Your Business
The Method Marketing offers strategic marketing services to boost your business. Our only priority is exceeding your expectations and improving your bottom line. Contact The Method Marketing to discuss developing and/or protecting your brand at 216-738-9541 or info@TheMethodMarketing.com.